by Ammar Mokhtar- UX Lead at dlc. Ever since I was a teenager, I have been always concerned of where and how my work would be, the dilemma between doing what you love, and the existing opportunity that might not be appealing was really confusing. After a long period of time of travelling and after graduation, I had a firm decision that I’ll definitely work abroad and would look for whatsoever job that helps me
By Noura Habashi- Account Manager at dlc. We know your objectives are profitability, efficiency, customer care, retention and growth. We care about your objectives. We offer you a solution that helps you achieve all your objectives. So, How will CRM achieve this? 1-One place for everything: Rather than searching in notebooks, inbox and call history, the salesperson will find all he needs on one place. That will save time and make it easy for him.

Moments: Evolution of Travel Industry

Posted by Nour Mohsen on December 28, 2017
By Noura Habashi- Account Manager at dlc. Ever since I was young, my family used to contact certain travel agency that they dealt with for years to arrange our trip. We always used the traditional way until I started to use the internet to do the job myself.   Here was a debate between me and my family. They argued that dealing with the travel agency they knew is the most trusted way to arrange
There are many advantages of using internet booking engines. Some of these advantages will be far better than others but all of them can have a positive impact on your business and many of them when used in conjunction can give you a greater return than if you were to use only one or two of the features in isolation. As flight booking online continues to offer more and more air travel content, options, and
  We all know how an ERP can boost the company’s performance, and could even triple it if used right. An ERP automates various business operations, streamlines day-to-day processes, optimizes sales and customer engagement, manages HR, creates numerous reports, and provides travel agents, hoteliers and tour operators with the resources necessary to manage their businesses. Let’s now take a deeper look at each of these main functions.   Business Operations Integration: The primary function of
  Poor Communications OTAs usually assign the entire company for a single lead to be properly processed, and this means that all of the departments need to communicate and collaborate to maintain a smooth and quality rich business process. Generally, OTAs suffer from poor internal communication between different departments. When employees fail to pass on information effectively, negative outcomes, like lost service orders, task management, lead follow up, etc. An ERP system helps you dodge

7  Trends your ERP should follow

Posted by Nour Mohsen on November 30, 2017
ERPs has become an essential part of any business, and ERP suppliers are always creating less complex and less expensive software to make the process even smoother, but do you know what to look for to make sure your ERP is up to date? Here we will discuss seven things to consider when reviewing your ERP, to make sure it’s keeping up with the latest trends and features, and to get the max benefits out
Having an ERP System offers companies a wide range of benefits that are too much to list. Many travel agents implement these systems because they have become somewhat trendy within the industry. Other organizations are genuinely looking to optimize their business process to become more profitable through increased efficiency. However, there are few steps that need to be taken in order to determine whether the ERP implementation will be a profitable investment for the company,
ERP Systems are being completely transformed as more providers integrate AI into their operations. From taking over routine tasks all the way up to predicting when machines are going to fail, AI is using ERP’s vast data in incredible ways.       The first benefit is that AI frees employees from the boring, repetitive daily interactions, allowing them to focus on analytical and creative tasks instead. Actually, using AI-enabled ERP Software allow managers to discover entirely